|
Issue No. 316 | 21 July 2006 |
Call Security
Interview: The Month Of Living Dangerously Unions: Staying Mum Economics: Precious Metals Industrial: The Cold 100 History: The Vinegar Hill Mob Legal: Free Agents Politics: Under The Influence International: How Swede It Was Review: Keating's Men Slam Dance on Howard
Hendification Blurs WorkChoices ll Visa Rorts Minister Urged to Quit James Hardie Joins AWA Crusade
The Soapbox Politics The Locker Room
Sick of Ants Swimming Uphill Praise from Belly
Labor Council of NSW |
News Job Network Unravels
An employee of a western Sydney provider blew the whistle on a system that runs down staff and short changes the unemployed. On the eve of welfare-to-work changes, she endorsed claims at the centre of a critical Queensland University study. The study found massive discontent and high staff turnover, with three quarters of staff leaving in the past four years. The report, by academics Greg Marston and Catherine McDonald, comes as the Federal government moved to introduce 'Welfare to Work' measures that will see unemployed people forced to choose between substandard AWAs or losing income support for eight weeks. The predicament was highlighted recently when Spotlight in Mount Druitt used AWAs to slash the conditions of new starters. The job network worker, who spoke on condition of anonymity, said the system introduced to give "choice and flexibility" offered neither due to strict guidelines imposed by the Department of Employment and Workplace Relations. "We're not supposed to use discretion," says the Job Network worker. "But you have to use discretion when people are in a difficult situation. "Case managers are expected to spend quality time with job seekers, but, with an average case load of 150 clients, we're not spending quality time [with them]." The worker also backed claims of high levels of bureaucratic administrative work hindering the core business of finding jobs for clients. She backed the report's claims that staff were suffering high levels of stress and burnout. Media reports claimed DEWR referred to clients as 'stock' at the start of a contract.
|
Search All Issues | Latest Issue | Previous Issues | Print Latest Issue |
© 1999-2002 Workers Online |
|