Workers Online
Workers Online
Workers Online
  Issue No 25 Official Organ of LaborNet 06 August 1999  

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Letters to the Editor

Confessions of a German Call Centre Agent


Dear "Workers Online".

I have been Call Center Agent for the Citibank Telecenter in Bochum, Germany for about 6 years. I have been member of the worker`s council for about 5 years - until Citibank decided to close 6 Call Centers in Germany with about 1200 workers in June 1999.

Since August 1998, when we learned about the consequences of the merger Citibank/Travelers (possible thanks to a change of the "Glass Steagall Act" as far as we are informed) that include the rationalization of about 10500 jobs worldwide, we kept alive resistance against Citibank-policy in public and put hard stress on the fact, that the local ongoings are symptomatic for global strategies of "global players".

Even after the closure of the Telecenters we kept resistance alive. We�re planning an international image campaign against Citibank-policy (and - by the way - projects like MAI and orgabisations like BILDERBERGERs, TRILATERAL COMMISSION, CfR etc.)and are looking for persons and insitutions world-wide, who would like to participate.

This campaign is co-organized by German Union hbv, whose President is Margret M�nig-Raane, 1. Vice-President of FIET. Any contact to people, unions, private persons, that would like to contribute to our campaign with informations about outcontracting or destruction of working-places in Citicorps blue universe are welcome!

Thanks in forward,

Hannes Oberlindober

P.S.: visit the homepage of our self-founded service-center TEKOMEDIA GmbH (http://www.tekomedia.de). As a reaction on the loss of our old company we founded a new one - we`d love to carry out services for unions, for UNI especially.


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*   Issue 25 contents

In this issue
Features
*  Interview: Beneath the Arch
Arch Bevis has been given the job of charting Federal Labor�s agenda for the 21st century. He tells us where he�s heading.
*
*  Unions: What If the Bug Bites?
Health workers are planning contingencies for the Millennium Bug. Just in case...
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*  Politics: It's a Wired, Wired World
Labor's federal IT spokeswoman Kate Lundy looks at some of the challenges for politics in the information economy.
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*  International: Lufthansa faces Global Cyber-picket
270 workers sacked for a one�day strike - support the T&G campaign for human rights at Heathrow.
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*  Satire: Outrage as Freed Killer Lives in House
Despite moving away from Waterloo Primary School, controversy continues to follow released killer John Lewthwaite after it was discovered that he is now living in a house.
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*  Review: Reversing Union Decline
A leading labour thinkers asks: how do we turn back the membership tide?
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News
»  Unions Embrace Open Shop
*
»  Council Sets Benchmarks for Vizard Deal
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»  Steggles Treats Workers Like Chooks
*
»  Rail Workers on Collision Course with Carr
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»  Reith Shamed Into Talk On Entitlement Fund
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»  Unionists Asked to Defer NRMA Vote
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»  Fire Fighters Use Net
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»  Crew of Convenience Behind Sydney Oil Spill?
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»  Sixty Junkets Join Currawong Hit Squad
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»  Workers Table Petition for Gay Reform
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»  Indonesian Trade Union Leaders to Visit Australia
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»  International And Community Groups Oppose Reith�s Bill
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Columns
»  Guest Report
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»  Sport
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»  Trades Hall
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»  Piers Watch
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Letters to the editor
»  Country Labor Asks Question
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»  The Ombudsman Replies
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»  Confessions of a German Call Centre Agent
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»  WorkCover Off the Track
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