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Issue No. 131 12 April 2002  
E D I T O R I A L

Cry Freedom
If there's a common thread running through this week's issue, it's the continuing crisis faced by workers around the globe confronting the practical reality of Free Trade.

F E A T U R E S

Interview: Cross Wires
Media Entertainment and Arts Alliance chief Chris Warren surveys the fluid state of the Australian media.

International: Two Tribes
As the Middle East burns, Andrew Casey shines a light into one of the world's darkest corners.

Activists: Beneath the Veil
A young Afghani woman has travelled to Australia to put a human face on the suffering of her people - and her gender.

Unions: Terror Australis
When push comes to shove, it appears the Howard Government is more scared of the Maritime Union than Osama Bin Laden, Jim Marr reports.

History: A Labor Footnote To The Royal Funeral
Stephen Holt reports that an intriguing Australian connection has been overlooked amidst the supposedly blanket media coverage of the end of the Bowes Lyon era.

Economics: Private Affluence, Public Rip-Off
New Labour's enthusiasm for business is matched only by its lack of business sense, as the private finance fiasco shows.

Review: The Great Hall of the People
In an extract from the latest issue of Labor Essays, the ARM's Richard Fidler looks at the symbolism behind the Republican debate.

Poetry: Waiting for the Living Wage
The Living Wage Case was heard this week. The workers� voices in this poem have been adapted from the evidence presented by low wage earners to the living wage case.

Satire: Israel Recruits NAB To Close West Bank
Israeli security forces have successfully enlisted the expert help of the National Australia Bank to close down the West Bank.

N E W S

 Baby Company Punts Netball Mum

 Dairy Workers Win Global Breakthrough

 Treasury Modelling Backs ACTU Claim

 Bank Nabs Huge Sales Targets

 Come Clean � Insurance Giants Challenged

 May Day Jam and Toast

 Job Security Win For Cabin Crew

 Workers Gear-up For Pollution Fight

 Shuffling The Deck On The Yarra

 New Push On Workplace Crime

 Super Child Care Win

 Doubts Over Ettalong Wharf Funding

 The Sane Monk Stands Down

 Fabians Debate Refugees

 Activists Notebook

C O L U M N S

The Soapbox
Unions and the Web � Where to Now?
Peter Lewis argues the time has come to revisit how trade unions interact with workers and how the Web could be the catalyst for such a change.

The Locker Room
Free To Where?
Parents with kiddies who play a bit of sport will have noticed the escalating costs associated with their kids being involved in sport.

Week in Review
The Joys of the Chop
Workers come and workers go, right? Well, it�s the way of the world but while some get stiffed, others are stuffed with obscene amounts �

L E T T E R S
 Labor and Unions - What About the Workers?
 A Voice for the Shareholders
 Noses in the Trough
 Bugger Off
 Memo: Carmen Lawrence
 Police: Make the Boss a Woman
 Baby Faced Brogden
 Workers Online - Aoteroa
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News

Bank Nabs Huge Sales Targets


National Australia Bank staff who avoid the coming round of job cuts will be forced to 'sell' more financial products under the bank's new plan, Positioning for Growth (PfG).

Beyond the job cuts and bank closures, PfG requires a 50 per cent increase in 'sales force effectiveness'. While this was not fully explained at this week's briefing, the Finance Sector Union believes this means more hard-sell from behind the counter.

"From the union perspective this inevitably means higher targets," the FSU's Mel Gatfield says. "Increased targets add up to more pressure on staff and not necessarily better customer service."

The union has already raised issues with the current targets, where staff are required to 'sell' credit cards, personal loans and investment packages to even long-term customers of the bank.

Meanwhile, the FSU is pressuring NAB to flesh out details of the 3,400 jobs to be cut across the company, complaining that this week's announcement was light on the detail.

The union raised the issue with the Australian Industrial Relations Commission seeking an order that NAB enter genuine consultation.


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